{"id":1282,"date":"2026-01-20T17:42:45","date_gmt":"2026-01-20T17:42:45","guid":{"rendered":"https:\/\/malaysian-business.com\/wptest\/2026\/01\/20\/ocbc-bank-reaches-out-to-customers-affected-by-penang-flood\/"},"modified":"2026-01-23T18:03:37","modified_gmt":"2026-01-23T18:03:37","slug":"ocbc-bank-reaches-out-to-customers-affected-by-penang-flood","status":"publish","type":"post","link":"https:\/\/malaysian-business.com\/portal\/2026\/01\/20\/ocbc-bank-reaches-out-to-customers-affected-by-penang-flood\/","title":{"rendered":"OCBC Bank Reaches Out To Customers Affected By Penang Flood"},"content":{"rendered":"<p>OCBC Bank (Malaysia) Berhad and OCBC Al-Amin Bank Berhad announced they are reaching out to their SME and retail banking customers affected by the recent floods in Penang through, among others, moratoriums and waivers.<\/p>\n<p>Among the programmes in place on a case-by-case basis are a six-month moratorium on monthly instalment payments for loans\/financing and waiver of charges for SME customers and free replacement of affected banking items such cards and cheque books that might have been damaged in the flood.<\/p>\n<p>Announcing the initiative, OCBC Bank CEO Dato\u2019 Ong Eng Bin said the Bank was already in touch with several affected customers but would like to ensure those who continue to \u201csuffer in silence\u201d know that help is at hand.<\/p>\n<p>\u201cSeveral of our customers were affected by the floods and are aware of the help at hand; however, we would like those who are unaware of the Bank\u2019s initiative to come forward to seek assistance from us as well. This is the least that we could do for those who are currently undergoing hardship,\u201d he said.<\/p>\n<p>Those in need of aid may call the OCBC Contact Centre at 03-8317 5000 (Personal banking), 1300 88 7000 (Business banking) or 03-8314 9310 (Islamic banking).<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OCBC Bank (Malaysia) Berhad and OCBC Al-Amin Bank Berhad announced they are reaching out to their SME and retail banking customers affected by the recent floods in Penang through, among others, moratoriums and waivers. Among the programmes in place on a case-by-case basis are a six-month moratorium on monthly instalment payments for loans\/financing and waiver [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[],"class_list":["post-1282","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts\/1282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/comments?post=1282"}],"version-history":[{"count":1,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts\/1282\/revisions"}],"predecessor-version":[{"id":5082,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts\/1282\/revisions\/5082"}],"wp:attachment":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/media?parent=1282"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/categories?post=1282"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/tags?post=1282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}