Tokyo, March 20 – CIMB Bank Bhd has won Best Retail Bank in Malaysia awards at the International Excellence in Retail Financial Services Awards Programme 2017 conferred by The Asian Banker.\u00a0<\/p>\n
CIMB\u201fs Enhanced Virtual Assistant (EVA), the first chat-bot banking application in ASEAN, also won \u201eInternet Banking Product of the Year\u201f.\u00a0<\/p>\n
The Asian Banker\u201fs International Excellence in Retail Financial Services Awards Programme is the most rigorous, prestigious and transparent awards programme for consumer banking in Asia Pacific, Central Asia, the Middle East and Africa.\u00a0<\/p>\n
Samir Gupta, Chief Executive Officer of CIMB Group Consumer Banking, was on hand to receive the awards at a ceremony held in Tokyo, Japan recently.\u00a0<\/p>\n
Commenting on the win, Samir said, \u201cWe are honoured to be awarded the Best Retail Bank in Malaysia by The Asian Banker. This award is reflective of CIMB Consumer Banking\u201fs continuous effort to deliver great customer experience, in line with today\u201fs consumer expectations and also preference for online and mobile banking. This, coupled with CIMB\u201fs strong ASEAN network, contributes to a seamless banking experience for over 12 million of our retail customers.\u201d\u00a0<\/p>\n
CIMB EVA, on the other hand, is the epitome of banking made simpler, more secure and more convenient. With CIMB EVA, customers can easily check their CIMB Current\/Savings account balances, pay bills and perform mobile top-up through chat. Future enhancements of CIMB EVA include fund transfers, flash deals, Artificial Intelligence-powered natural language conversations and even personal financial management, making it a highly intuitive mobile app for customers.\u00a0<\/p>\n
CIMB is also embracing the digital revolution by setting up a new unit, CIMB FinTech to keep up with the trend in customer preferences.\u00a0<\/p>\n
\u201cThe digital revolution is changing the way we operate. Today, more than 90% of CIMB\u201fs customers\u201f banking transactions are done through our digital and self-service terminals. This speaks volumes of how technology and digitisation have driven customers\u2019 preferred mode of banking.\u201d\u00a0<\/p>\n
\u201cCIMB FinTech is one of our T18initiatives to achieve our aspiration to be a leading digitally-driven universal bank in ASEAN. Through CIMB FinTech, we will develop and drive new innovative solutions, and 2 foster collaborative partnerships with FinTechs, enabling us to stay ahead and remain competitive,\u201d added Samir.<\/p>\n
\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"
Tokyo, March 20 – CIMB Bank Bhd has won Best Retail Bank in Malaysia awards at the International Excellence in Retail Financial Services Awards Programme 2017 conferred by The Asian Banker.\u00a0 CIMB\u201fs Enhanced Virtual Assistant (EVA), the first chat-bot banking application in ASEAN, also won \u201eInternet Banking Product of the Year\u201f.\u00a0 The Asian Banker\u201fs International […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[],"class_list":["post-252","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts\/252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/comments?post=252"}],"version-history":[{"count":1,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts\/252\/revisions"}],"predecessor-version":[{"id":5746,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts\/252\/revisions\/5746"}],"wp:attachment":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/media?parent=252"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/categories?post=252"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/tags?post=252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}