{"id":2593,"date":"2026-01-20T17:46:25","date_gmt":"2026-01-20T17:46:25","guid":{"rendered":"https:\/\/malaysian-business.com\/wptest\/2026\/01\/20\/kuala-lumpur-convention-centre-kicks-off-its-employee-enrichment-programme\/"},"modified":"2026-01-23T17:55:25","modified_gmt":"2026-01-23T17:55:25","slug":"kuala-lumpur-convention-centre-kicks-off-its-employee-enrichment-programme","status":"publish","type":"post","link":"https:\/\/malaysian-business.com\/portal\/2026\/01\/20\/kuala-lumpur-convention-centre-kicks-off-its-employee-enrichment-programme\/","title":{"rendered":"Kuala Lumpur Convention Centre Kicks Off Its Employee Enrichment Programme"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">During a recent Memorandum of Understanding (MOU) signing ceremony, the Kuala Lumpur Convention Centre launched its \u2018Competent F&amp;B Specialist in Business Events Industry\u2019 training initiative in partnership with City &amp; Guilds. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The occasion also saw 10 of the Centre\u2019s inhouse trainers awarded their City &amp; Guilds appointment letters which enables them to commence their training sessions at the venue immediately. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, the Centre unveiled its new learning management system (LMS) \u2018EduClick\u2019 developed in conjunction with GO1.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">City &amp; Guilds is the United Kingdom&#8217;s leading awarding organisation for work-based qualifications. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Offering more than 500 qualifications through 8,500 colleges and training providers in 81 countries worldwide.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">GO1 is an established leader in online learning and education, providing the simplest way for businesses to find, book and deliver their corporate training.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As an industry leader whose quality and service excellence depend on a well-trained workforce, the Centre puts an emphasis on training and professional development to enhance the skills of its team members, many of whom go on to utilise these skills in other parts of the Malaysian hospitality and business events industry.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe are very excited to be unveiling these new partnerships, which builds on the success of our previous training initiatives. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cI would like to congratulate our Human Resources team on securing this collaboration. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cI look forward to seeing this truly benefit our team members,\u201d said the Centre\u2019s general manager, Alan Pryor.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe are honoured to be the first business events employer in Malaysia to partner with City &amp; Guilds, who have been working with us to certify our tailor-made training modules. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe have always had strong internal skills development and training programmes, but this tie up with City &amp; Guilds takes it to the next level and will add a global recognition to our inhouse training programmes,\u201d said the Centre\u2019s director of Human Resources, Muhammad Vickneswaran.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe plan to roll this initiative out in two phases, with the first phase modules covering culinary, beverage, food safety, people management and banqueting skills, which are all extremely relevant to the business events industry and designed primarily for our internal team. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cIt is envisaged that the second phase of training will be more venue-centric focused on modules such as event coordination, AV and IT related competencies, meeting design and setup. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThis will be offered to industry players and stakeholders as part of our contribution to the overall development and enhancement of the Malaysian hospitality and business events industry,\u201d he added.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to its investment in the City &amp; Guilds programme, the Centre has also created its very own learning management system (LMS) in collaboration with GO1. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This provides employees with more opportunities and the flexibility to grow and enhance their skills through an \u2018on-the-go learning\u2019 platform, \u00a0EduClick.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cI would also like to thank GO1 for their excellent support in the creation of our LMS platform. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cI am happy with the overall response from our team members, and over 100 employees have already registered for the first round of training sessions. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThis type of mobile learning is competency-based training that uses blended learning, 60 per cent online and 40 per cent practical, which appeals to both our younger and older team members, and allows us to use face-to-face time more effectively,\u201d said Vickneswaran.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cCity &amp; Guilds has been delivering skills education to meet employers\u2019 needs since it was founded in 1878. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe feel honoured to be collaborating with the Centre to add global recognition and certification to their in-house training programmes.\u00a0 <br \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe look forward to working with the Centre, as pioneers in the business events and hospitality sector in Malaysia, to build, develop and certificate key training programmes that are critical to developing and upskilling staff and management, which holds great value for us,\u201d said City &amp; Guilds, head of Sales, East Asia, Victoria Horrox.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe\u2019re excited to be partnering with the Centre in enabling employee upskilling and workplace learning opportunities. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe view this partnership as a long-term collaboration between GO1 and the Centre; a relationship beyond independent results, a relationship involving co-creation, shared values and responsibilities. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe Centre has always been a leading example in employee engagement and we\u2019re very proud to be partnering with an organisation which puts their people first,\u201d said \u00a0GO1\u2019s head Account manager, Aizat Hashim.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe\u2019re excited to be working together to do great things for better employee engagement, through our shared love for learning,\u201d added Aizat.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>During a recent Memorandum of Understanding (MOU) signing ceremony, the Kuala Lumpur Convention Centre launched its \u2018Competent F&amp;B Specialist in Business Events Industry\u2019 training initiative in partnership with City &amp; Guilds. The occasion also saw 10 of the Centre\u2019s inhouse trainers awarded their City &amp; Guilds appointment letters which enables them to commence their training [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[],"class_list":["post-2593","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts\/2593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/comments?post=2593"}],"version-history":[{"count":1,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts\/2593\/revisions"}],"predecessor-version":[{"id":4049,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/posts\/2593\/revisions\/4049"}],"wp:attachment":[{"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/media?parent=2593"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/categories?post=2593"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malaysian-business.com\/portal\/wp-json\/wp\/v2\/tags?post=2593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}