Petaling Jaya, March 7 – Royal FrieslandCampina, one of the world’s top five dairy companies has chosen Malaysia to site its shared services centre for Asia.
It is the dairy giant’s second shared services operation, and with this new centre, FrieslandCampina’s global operational finance activities will be serviced from three regional centres namely in the Netherlands, Malaysia and Hungary respectively.
The regional shared services centre in Malaysia will provide shared services to FrieslandCampina’s business operations across Asia, starting with merging operational finance activities from Malaysia and Singapore.
“Dutch Lady Malaysia represents one of our largest businesses in the region. It has been providing Malaysians with trusted nutrition for more than 50 years and the brand is already a household name in the market. So it makes so much sense to base our regional centre here to lend our initial support to one of our biggest internal customers. Not to mention the pool of qualified workforce here we can tap on to staff the centre,” said the director of financial shared services in Asia, Erna de Jonge.
According to De Jonge, the Malaysia-based centre is modelled after the first financial shared services centre in the Netherlands, which has proven to effectively streamline processes, deliver value and optimise financing activities of its Netherlands based business operations.
“Our ambition is to achieve operational excellence and to create more business impact in a cost-effective way. This can be achieved by maximising standardisation and centralising processes, to result in added value for FrieslandCampina’s businesses in the region,” she added..